Public street lighting

We are responsible for providing maintenance services for public street lights, however we do not have the authority to determine new lighting requirements. This is the responsibility of your local council, or VicRoads for defined arterial roads.

In order to assist us in maintaining the streetlights in our network, we ask that you report any faulty lighting by calling 132 099.  If you have previously reported a street light fault and it has not been fixed after seven business days, you can escalate the matter to us by email by clicking here.

To find your local council, please click here

For councils wanting to view street light maintenance rates, please click here

Faults and emergencies

For electrical faults or emergencies, call

132 099

For gas leaks, faults or emergencies, call

132 691

For police, fire and ambulance services, call

000

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