Authorised service providers
UE and MG manage skilled service providers which are contracted
to deliver network operations, construction and maintenance
services across our networks.
The UE distribution area is
split into two regions with different service providers operating
in each. Zinfra Group operates in our northern region, and Tenix in
our southern region. Our customers will often see our service
provider’s field crew scaling poles and checking wires to ensure
ongoing safe supply of their electricity. As a commitment to our
customers, our outsourcing agreements include incentive and penalty
arrangements to encourage our service providers to improve
efficiency and network performance.
A similar operational model will be put in place for MG from
July 2013, with Comdain and Zinfra Group confirmed as our preferred
For more information on our service providers, please visit: