• United Energy and Multinet Gas own and manage
    the distribution network – the poles, wires and
    pipes – that deliver electricity and gas to 1.2 million
    Victorian gas and electricity customers.

  • We are separate businesses, with separate boards
    of directors and different ownership structures.
    However, they are managed and supported
    equally by the same head office and office team.

  • We are committed to attracting and retaining the best
    people in our industry and ensuring all our people
    enjoy a safe workplace, with a positive culture which
    will see us grow and deliver on our objectives.

  • It is through the commitment and efforts of our people
    that we will continue to build our reputation. Currently,
    we directly employ over 270 people in Victoria and
    many more indirectly, via our service providers.

  • We are currently on a journey to create The Intelligent
    Utility - a future of smart grids, smart cities, smart
    cars - a more sustainable way of delivering and using
    energy every day - a future that excites us.

  • Your Say is our dedicated customer engagement site
    where you can learn the latest on our projects and provide your feedback. Click here to visit the site.

Your electricity

Electricity connections

For more information about connections and energisation, click here

United Energy network map

more information

Electricity outages

To view reported electricity outages in your area, please enter your postcode below:

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Have your say

Have a look at our dedicated feedback site, where you can learn about our latest projects and provide your feedback. Click here to visit the site.


Customer services

To learn more about
our customer services, click here

Electrical faults and emergencies

If you experience any electricity faults or emergencies, call our
24 hour service line:

132 099

For police, fire and ambulance services call:

000

For further information about what to do in an emergency, click here

United Energy customer enquiries

1300 131 689

Your gas

Gas connections

For more information
about gas connections, click here

Multinet Gas network map

more information

Gas outages

To view reported gas outages across our network, please click here

Customer services

To learn more about
our customer services, click here

Gas faults and emergencies

If you experience any
gas leaks, faults or emergencies, call our
24 hour service line:

132 691

For police, fire and ambulance services call:

000

For further information about what to do in an emergency, click here

Multinet Gas customer enquiries

1300 887 501

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“Are you a UE customer with a smart meter installed? If so, you can now monitor and assess your electricity consumption via Energy Easy.”

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