• United Energy and Multinet Gas own and manage
    the distribution network – the poles, wires and
    pipes – that deliver electricity and gas to 1.2 million
    Victorian gas and electricity customers.

  • We are committed to attracting and retaining the best
    people in our industry and ensuring all our people
    enjoy a safe workplace, with a positive culture which
    will see us grow and deliver on our objectives.

  • It is through the commitment and efforts of our people
    that we will continue to build our reputation. Currently,
    we directly employ over 270 people in Victoria and
    many more indirectly, via our service providers.

  • We have submitted our 2016-2020 Regulatory Proposal to the Australian Energy Regulator, mapping out how we will continue to deliver safe, reliable energy while ensuring our network is agile enough to meet the changing needs of our customers. Click here to read more.

  • Your Say is our dedicated customer engagement site where you
    can learn the latest on our projects and provide your feedback.
    Click here to visit the site.

  • We’re on a journey to create The Intelligent Utility – a future defined by a strong customer focus, an emphasis on safe and reliable energy supply, and the exploration of new technologies. Click here to find out more.

Your electricity

Electricity connections

For more information about connections and energisation, click here

United Energy network map

more information

Electricity outages

To view reported electricity outages in your area, please enter your postcode below:

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Have your say

Have a look at our dedicated feedback site, where you can learn about our latest projects and provide your feedback. Click here to visit the site.


Customer services

To learn more about
our customer services, click here

Electrical faults and emergencies

If you experience any electricity faults or emergencies, call our
24 hour service line:

132 099

For police, fire and ambulance services call:

000

For further information about what to do in an emergency, click here

United Energy customer enquiries

1300 131 689

Your gas

Gas connections

For more information
about gas connections, click here

Multinet Gas network map

more information

Gas outages

To view reported gas outages across our network, please click here

Customer services

To learn more about
our customer services, click here

Gas faults and emergencies

If you experience any
gas leaks, faults or emergencies, call our
24 hour service line:

132 691

For police, fire and ambulance services call:

000

For further information about what to do in an emergency, click here

Multinet Gas customer enquiries

1300 887 501

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“Are you a UE customer with a smart meter installed? If so, you can now monitor and assess your electricity consumption via Energy Easy.”

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